Kostenabhängigkeitsbetrachtung für Service Levels von Managed Desktop Services am Beispiel der Verfügbarkeit.
Stefan EickerErik HeimannMartin BucksteegPublished in: Multikonferenz Wirtschaftsinformatik (2008)
Keyphrases
- service level
- service requirements
- service level agreements
- service systems
- web services
- lead time
- supply chain
- service providers
- service discovery
- call center
- inventory models
- service composition
- user interface
- bayesian networks
- grid services
- total cost
- state space
- mobile services
- service quality
- computing environments
- cloud computing