Lean principles in IT services: a case study on implementation and best practices.

Suresh Malladi P. D. D. Dominic Ahmed Kamil

Published in: Int. J. Bus. Inf. Syst. (2011)

Keyphrases

case study
service oriented
loose coupling
layered architecture
efficient implementation
success factors
end users
software engineering
building blocks
service quality
service management
neural network
real time
open source
context aware
service providers
digital libraries
test bed
design principles
service discovery