Survey of IT Outsourcing Experiences in US and UK Organizations.
Mary C. LacityLeslie P. WillcocksPublished in: J. Glob. Inf. Manag. (2000)
Keyphrases
- information technology
- information systems
- national health
- critical success factors
- human resource management
- case study
- knowledge management
- service providers
- business process
- organizational learning
- united kingdom
- data collection
- neural network
- literature review
- databases
- cross sectional
- educational institutions
- web services
- semi structured interviews