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No Time for Downtime: Understanding Post-Attack Behaviors by Customers of Managed DNS Providers.

Muhammad Yasir Muzayan HaqMattijs JonkerRoland van Rijswijk-DeijKimberly C. ClaffyLambert J. M. NieuwenhuisAbhishta Abhishta
Published in: CoRR (2022)
Keyphrases
  • service providers
  • neural network
  • customer satisfaction
  • content providers
  • marketing strategies
  • behavior patterns
  • customer behavior
  • distributed systems
  • load balancing
  • human behavior
  • call center