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A Comparative Study of Information-Gathering Approaches for Answering Help-Desk Email Inquiries.
Ingrid Zukerman
Yuval Marom
Published in:
Australian Conference on Artificial Intelligence (2006)
Keyphrases
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email
information gathering
resource bounded
spam filtering
instant messaging
electronic mail
text mining
genetic programming
enron email
real world
decision making
case based reasoning
query answering
information fusion