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Understanding customer's meaningful engagement with AI-powered service robots.
Sunyoung Hlee
Jaehyun Park
Hyunsun Park
Chulmo Koo
Younghoon Chang
Published in:
Inf. Technol. People (2023)
Keyphrases
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service robots
artificial intelligence
human robot interaction
user engagement
expert systems
ai systems
intelligent systems
higher level
customer satisfaction
customer service
home environment
ai researchers
context aware
steady state
multi modal
customer behavior
ai methods
case based reasoning