Effects of information system education and training on user satisfaction: An empirical evaluation.
Gayle J. YaverbaumJohn T. NosekPublished in: Inf. Manag. (1992)
Keyphrases
- user satisfaction
- information systems
- serious games
- customer satisfaction
- information quality
- distance learning
- structural equation modeling
- information and communication technologies
- online learning
- perceived usefulness
- hong kong
- service quality
- e learning
- educational institutions
- databases
- mobile learning
- higher education
- learning environment
- quality attributes
- perceived quality
- objective measures
- kolmogorov smirnov
- post hoc analysis