Business process management: a systemic approach?

Mayara Segatto Silvia Inês Dallavalle de Pádua Dante Pinheiro Martinelli

Published in: Bus. Process. Manag. J. (2013)

Keyphrases

business process management
business processes
business process
service oriented
information systems
enterprise architecture
process model
emergency management
knowledge base
web services
database systems
management system