Towards the Automation of the Travel Management Procedure of an Italian Public Administration.
Antonello CalabròEda MarchettiGiorgio Oronzo SpagnoloPierangela CempiniLuca ManciniSerena PaolettiPublished in: SWQD (2017)
Keyphrases
- public administration
- service provision
- e government
- digital government
- public organizations
- public sector
- public services
- management system
- data management
- electronic government
- government services
- information systems
- service delivery
- knowledge management
- autonomic computing
- enterprise architecture
- private sector
- databases
- conceptual schemas
- workflow management systems
- researchers and practitioners
- sensor networks
- artificial intelligence
- data mining