Framing organizational social media: a longitudinal study of a hotel chain.
Karin HögbergAnna Karin OlssonPublished in: J. Inf. Technol. Tour. (2019)
Keyphrases
- longitudinal study
- social media
- information systems
- information technology
- crisis management
- social networks
- decision making
- systems development
- big data
- end user computing
- user generated content
- knowledge sharing
- public opinion
- competitive advantage
- social media data
- social media platforms
- software development teams
- travel time
- inter organizational
- management information systems
- online social
- knowledge management