Developing a "Better" ERP System: The Risk of Loosing Competitive Advantage.
Björn JohanssonPublished in: CONFENIS (2) (2007)
Keyphrases
- competitive advantage
- erp systems
- knowledge management
- business processes
- service quality
- competitive environment
- customer relationship management
- strategic advantage
- risk management
- enterprise resource planning
- business information
- market competition
- human capital
- case study
- market share
- information systems
- intellectual capital
- decision making
- financial services
- business environment
- risk factors
- risk assessment
- business strategy
- business analytics