Business process improvement and the knowledge flows that cross a private online social network: An insurance supply chain case.
Ramona Diana LeonRaúl Rodríguez-RodríguezPedro Gómez-GasquetJosefa MulaPublished in: Inf. Process. Manag. (2020)
Keyphrases
- web services
- supply chain
- process improvement
- supply chain management
- business processes
- business process
- online social networks
- knowledge management
- trading partners
- cost savings
- decision making
- inter organizational
- social networks
- lead time
- business process management
- supplier selection
- rfid technology
- bullwhip effect
- data mining
- software process
- revenue sharing
- manufacturing companies
- service level
- information flow
- competitive advantage
- network structure
- software engineering
- cloud computing
- artificial intelligence
- multi agent systems
- information technology
- global economy
- user interface
- e government
- root cause
- privacy preserving
- knowledge sharing
- business models
- product development
- organizational learning