Exploring Explanation Effects on Consumers' Trust in Online Recommender Agents.
Jingjing ZhangShawn P. CurleyPublished in: Int. J. Hum. Comput. Interact. (2018)
Keyphrases
- consumer trust
- trust model
- online retailers
- multi agent systems
- comparison shopping
- multi agent
- autonomous agents
- online consumer
- software agents
- intelligent agents
- decision making
- cooperative
- online markets
- multiple agents
- multiagent systems
- open environments
- online shopping
- internet shopping
- open systems
- online learning
- virtual communities
- recommender systems
- purchase intention
- mobile agents
- reputation models
- dynamic environments
- shopping behavior
- agent architecture
- group buying
- trust relationships
- website design
- influence factors
- collaborative filtering
- consumer reviews
- reputation mechanisms
- consumer behavior
- online reviews
- personality traits