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How Can I Help You? A chatbot's answers to citizens' information needs.
Guri B. Verne
Tina Steinstø
Linett Simonsen
Tone Bratteteig
Published in:
Scand. J. Inf. Syst. (2022)
Keyphrases
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metadata
information processing
information retrieval
information extraction
information sources
spatial information
structural information
raw data
answer questions
databases
case study
information sharing
keyword queries