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Exploring Satisfaction with and Trust in Social Networking Sites through the Lens of Fan Pages: Uncertainty Reduction and General Systems Theory Perspective.
Soo Il Shin
Kyung Young Lee
Kang Bok Lee
Dianne J. Hall
Published in:
AMCIS (2017)
Keyphrases
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social networking sites
special case
general theory
open systems
social media
search engine
social networking
trust management
trust model
user interface
social networks
user interaction
belief functions
internet users
customer satisfaction
data analysis
website