Untangling the web between digital citizen empowerment, accountability and quality of participation experience for e-government: Lessons from India.
Swapnil SharmaArpan Kumar KarM. P. GuptaPublished in: Gov. Inf. Q. (2024)
Keyphrases
- e government
- government services
- developing countries
- user friendliness
- digital archives
- federal agencies
- public sector
- website
- electronic government
- digital government
- public administration
- public participation
- service delivery
- online communities
- government agencies
- open government
- knowledge management
- public services
- inter organizational
- lessons learned
- user experience
- information sharing
- private sector
- government information
- governmental organizations
- secure information sharing
- government organizations
- end users
- government websites
- web portal
- decision making
- government officials
- real world