Municipalities on the Web: User-Friendliness of Government Information on the Internet.
Menno de JongLeo LentzPublished in: EGOV (2006)
Keyphrases
- user friendliness
- e government
- government information
- state government
- service delivery
- government services
- end users
- public sector
- digital government
- website
- web documents
- case study
- information technology
- information and communication technologies
- information resources
- information management
- web content
- wireless sensor networks
- artificial intelligence