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Influences of IT substitutes and user experience on post-adoption user switching: An empirical investigation.
Chen Ye
DongBack Seo
Kevin C. Desouza
Sridhar R. Papagari Sangareddy
Sanjeev Jha
Published in:
J. Assoc. Inf. Sci. Technol. (2008)
Keyphrases
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user experience
user interaction
user studies
end users
user interface
user behavior
information access
artificial intelligence
mobile services
social bookmarking
user engagement
information technology
m learning
keywords
mobile applications
emerging technologies