A cloud-based tool for sentiment analysis in reviews about restaurants on TripAdvisor.
Marvin M. Agüero-ToralesManuel Jesus CoboEnrique Herrera-ViedmaAntonio Gabriel López-HerreraPublished in: ITQM (2019)
Keyphrases
- sentiment analysis
- online reviews
- product reviews
- opinion mining
- product features
- sentiment classification
- text classification
- sentence level
- multi aspect
- customer reviews
- text mining
- cloud computing
- natural language processing
- user generated
- positive or negative
- sentiment lexicon
- public opinion
- neural network
- probabilistic model
- recommender systems
- databases