Exploring online social behavior in crowdsourcing communities: A relationship management perspective.
Xiao-Liang ShenMatthew K. O. LeeChristy M. K. CheungPublished in: Comput. Hum. Behav. (2014)
Keyphrases
- social behavior
- relationship management
- social networks
- social interaction
- social media
- swarm intelligence
- online communities
- online social
- social network services
- information systems
- online learning
- social network analysis
- neural network
- customer relationship management
- social networking sites
- data mining applications
- knowledge sharing
- information technology
- web services
- databases