Use of balanced scorecards for knowledge management roadmap.
Elissaveta GourovaMila DragomirovaLilia ZografovaPublished in: EuroPLoP (2014)
Keyphrases
- knowledge management
- business intelligence
- knowledge sharing
- web based learning
- software engineering
- process oriented knowledge management
- knowledge engineering
- decision making
- case study
- decision support
- semantic web
- information technology
- e learning
- information systems
- case based reasoning
- database systems
- organizational learning
- explicit knowledge
- knowledge reuse
- key performance indicators
- databases
- knowledge management systems