Virtualizing Resources: Customer-Oriented Cross-Domain Monitoring for Service Grids.
Timo BaurSameh SaadPublished in: Integrated Network Management (2007)
Keyphrases
- cross domain
- multi domain
- customer service
- grid infrastructure
- customer satisfaction
- transfer learning
- domain adaptation
- knowledge transfer
- service requirements
- multiple domains
- sentiment classification
- service times
- call center
- text categorization
- service providers
- cross domain learning
- grid computing
- resource management
- web services
- target domain
- service quality
- computing environments
- software engineering
- active learning
- prior knowledge
- case study
- machine learning
- neural network