Big data-driven fuzzy cognitive map for prioritising IT service procurement in the public sector.
Youngseok ChoiHabin LeeZahir IraniPublished in: Ann. Oper. Res. (2018)
Keyphrases
- big data
- public sector
- fuzzy cognitive maps
- e government
- public services
- service delivery
- information sharing
- cloud computing
- information and communication technologies
- cognitive network
- data management
- big data analytics
- causal relationships
- data processing
- social media
- data analysis
- public administration
- electronic government
- digital government
- event driven
- knowledge discovery
- web services
- service oriented
- feedback loop
- decision processes
- data warehousing
- information processing
- management system
- bayesian networks
- service quality
- learning technologies
- database
- business intelligence
- customer service
- artificial intelligence
- private sector
- machine learning
- neural network