A Study in the Automation of Service Ticket Recognition using Natural Language Processing.

Matei Cristian Sacarea Christian Tolciu Dumitru-Tudor

Published in: SoftCOM (2019)

Keyphrases

natural language processing
empirical studies
natural language
service providers
experimental study
database
neural network
computer science
digital libraries
management system
information extraction
statistical analysis
wordnet
theoretical framework
simulation study