Measuring Compliance and Deviations in a Template-Based Service Contract Development Process.
Vijil ChenthamarakshanRafah HosnShajith IkbalNandakishore KambhatlaDebapriyo MajumdarSoumitra SarkarPublished in: IEEE SCC (2010)
Keyphrases
- development process
- software engineering
- case study
- metamodel
- systems development
- software development
- service providers
- software application
- application development
- service oriented
- functional requirements
- development environment
- design process
- development processes
- software projects
- software quality
- agent oriented
- web services
- product development
- game development
- development effort
- management system
- design rationale
- expert systems
- development projects
- requirements elicitation
- service quality
- process management
- customer satisfaction
- real world
- database design
- end users
- e learning
- machine learning