Open Data Diffusion for Service Innovation: An Inductive Case Study on Cultural Open Data Services.
Giovanni MaccaniBrian DonnellanMarkus HelfertPublished in: PACIS (2015)
Keyphrases
- open data
- case study
- linked data
- governmental organizations
- world wide
- service providers
- open government data
- service discovery
- service oriented
- web services
- service composition
- service quality
- design choices
- mobile services
- data sources
- databases
- machine learning
- semantic web
- end users
- data integration
- service oriented architecture
- web technologies
- service delivery
- real world
- structured data
- trade off
- information systems
- customer satisfaction
- customer service
- web applications
- data model