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Modelling Customer Engagement Behaviour in Smart Retailing: Modelling Customer Engagement Behaviour.
Sanjit K. Roy
Gaganpreet Singh
Saadia Shabnam
Published in:
Australas. J. Inf. Syst. (2021)
Keyphrases
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electronic commerce
customer service
customer relationship management
customer behavior
customer knowledge
neural network
real world
information retrieval
knowledge base
scheduling problem
lead time
student engagement
human behaviour
churn prediction
customer preferences
retail banking