Organizational Actions, Computer Attitudes, and End-User Satisfaction in Public Organizations: An Empirical Study.
Adel M. AladwaniPublished in: J. Organ. End User Comput. (2002)
Keyphrases
- user satisfaction
- information systems
- public organizations
- information quality
- e government
- public sector
- service quality
- customer satisfaction
- information technology
- decision making
- databases
- structural equation modeling
- technology acceptance
- attitudes toward
- perceived usefulness
- public administration
- enterprise architecture
- knowledge management
- government services
- governmental organizations
- life cycle
- service delivery
- website