Mining Customer Preference in Physical Stores From Interaction Behavior.
Yuanyi ChenZengwei ZhengSinong ChenLin SunDan ChenPublished in: IEEE Access (2017)
Keyphrases
- customer behavior
- physical systems
- transactional data
- knowledge discovery
- mining algorithm
- physical world
- human computer interaction
- behavioral patterns
- customer service
- text mining
- personality traits
- electronic commerce
- sequential patterns
- user interaction
- data mining
- collective behavior
- behavioral model
- web mining
- data mining technology
- call center
- customer satisfaction
- multi criteria
- communication patterns
- frequent itemsets
- user preferences
- itemsets
- social networks
- real world