The impact of information technology on organizational efficiency in public services: a DEA-based DT approach.
Hyeonjoo SeolH. LeeS. KimYongtae ParkPublished in: J. Oper. Res. Soc. (2008)
Keyphrases
- information technology
- public services
- information systems
- e government
- data envelopment analysis
- knowledge management
- researchers and practitioners
- end user computing
- service oriented
- government agencies
- dea model
- real world
- organizational learning
- linear programming
- data analysis
- decision making
- business activities
- resource based view