A requirements data model for product service systems.

Marina Berkovich Jan Marco Leimeister Axel Hoffmann Helmut Krcmar

Published in: Requir. Eng. (2014)

Keyphrases

service systems
data model
web technologies
service level
service oriented
arrival rate
database
database systems
xml documents
queueing model
databases
web services
call center
utility function
bayesian networks
stochastic models
enterprise systems