The Self-serving Citizen as a Co-producer in the Digital Public Service Delivery.
Hanne Höglund RydénSara HofmannGuri VernePublished in: EGOV (2023)
Keyphrases
- service delivery
- government information
- public services
- e government
- public administration
- life cycle
- government services
- end to end
- government agencies
- service provision
- public sector
- service management
- web services
- digital government
- e learning
- public organizations
- online services
- information and communication technologies
- information sharing
- mobile technologies
- service oriented
- databases
- cost effective
- knowledge management