Understanding Decision-Making in Data Warehousing and Related Decision Support Systems: An Explanatory Study of a Customer Relationship Management Application.
John D. WellsTraci J. HessPublished in: Inf. Resour. Manag. J. (2002)
Keyphrases
- decision support
- decision support system
- data warehousing
- data warehouse
- decision making
- business intelligence
- data mining applications
- decision makers
- customer relationship management
- data mining
- online analytical processing
- olap tools
- data management
- medical decision support systems
- decision process
- databases
- data integration
- expert systems
- support systems
- knowledge management
- management system
- information sharing
- data sets
- data warehouse design
- olap systems
- olap queries
- data mining systems
- real world
- machine learning
- data cube
- xml documents
- mobile agents
- knowledge discovery
- case based reasoning