Business Process Reengineering in the Public Sector: The Case of the Housing Development Board in Singapore.
James Y. L. ThongChee-Sing YapKin-Lee SeahPublished in: J. Manag. Inf. Syst. (2000)
Keyphrases
- public sector
- business process reengineering
- current practices
- e government
- policy making
- workflow technology
- electronic government
- information and communication technologies
- nsf funded
- business processes
- software engineering
- case study
- digital government
- conceptual modeling
- public administration
- information sharing
- databases
- information systems