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Resolution Recommendation for Event Tickets in Service Management.

Wubai ZhouLiang TangChunqiu ZengTao LiLarisa ShwartzGenady Ya. Grabarnik
Published in: IEEE Trans. Netw. Serv. Manag. (2016)
Keyphrases
  • service management
  • context awareness
  • network management
  • service delivery
  • business process