The role of technology and socialization in linking organizational context and knowledge conversion: The case of Malaysian Service Organizations.
Md. Zahidul IslamSajjad M. JasimuddinIkramul HasanPublished in: Int. J. Inf. Manag. (2017)
Keyphrases
- knowledge management
- organizational learning
- knowledge management systems
- information technology
- competitive advantage
- knowledge sharing
- strategic alignment
- business environment
- senior management
- information systems
- decision making
- virtual organization
- social structures
- knowledge exchange
- contextual information
- conceptual framework
- management information systems
- strategic management
- knowledge base
- enterprise wide
- knowledge workers
- smart spaces
- systems development
- theoretical and practical implications
- inter organizational
- case study
- service providers
- ubiquitous computing environments
- knowledge resources
- social aspects
- service quality
- workplace learning
- case base
- practical experiences
- social networks
- business managers
- strategic advantage
- end user computing
- educational institutions
- web services
- customer service
- service delivery
- context aware