Login / Signup

Eliciting Strategies for the GQM+Strategies Approach in IT Service Measurement Initiatives.

Bianca TrinkenreichGleison SantosMonalessa Perini BarcellosTayana Conte
Published in: ESEM (2017)
Keyphrases
  • management system
  • decision making
  • case study
  • search strategies
  • data sets
  • neural network
  • end users
  • service oriented
  • customer service