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Managing User's Resistance to Technological Change: A Case of GIS Implementation and its Implications to Malaysian Retailers.
Syed Nasirin
Sonali Morar
T. Ramayah
Published in:
PACIS (2006)
Keyphrases
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technological change
user interface
geographic information systems
information technology
supply chain
change management
end users
user satisfaction
databases
user defined
spatial databases
user queries
user interaction
website
user experience
data model
rapidly changing
data structure