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Churn Intent Detection in Multilingual Chatbot Conversations and Social Media.

Christian AbbetMeryem M'hamdiAthanasios GiannakopoulosRobert WestAndreea HossmannMichael BaeriswylClaudiu Musat
Published in: CoNLL (2018)
Keyphrases
  • social media
  • automatic detection
  • detection algorithm
  • neural network
  • social networks
  • object detection
  • detection method
  • false positives
  • detection accuracy
  • false alarms
  • social networking
  • social media data