Conflict Resolution or Informational Response? An Empirical Analysis of the Determinants of Governance Choice in Business Process Outsourcing Relationships.
Andrew B. WhinstonAnitesh BaruaDeepa ManiPublished in: ICIS (2007)
Keyphrases
- business process
- conflict resolution
- business processes
- inter organizational
- resolve conflicts
- access control policies
- ws bpel
- information technology
- resolving conflicts
- process mining
- business rules
- web services
- information systems
- workflow model
- business process models
- case study
- process model
- business process management
- business process modeling
- service oriented architecture
- databases
- public sector
- workflow technology
- e government
- workflow management systems
- artificial intelligence