Service innovation roadmaps as benchmarks for organizational learning.
Markus WargMarkus FroschPeter WeißAndreas ZolnowskiPublished in: IESS (2023)
Keyphrases
- organizational learning
- knowledge management
- intellectual capital
- knowledge sharing
- health care
- implicit knowledge
- service providers
- micro level
- web services
- organizational culture
- service oriented
- subject matter
- product development
- organizational structure
- service quality
- case study
- information systems
- private sector
- human capital
- database systems
- organizational commitment
- absorptive capacity