Ooredoo Rayek: A Business Decision Support System Based on Multi-Language Sentiment Analysis of Algerian Operator Telephones.
Badia KloucheSidi Mohamed BenslimaneSakina Rim BennabiPublished in: Int. J. Technol. Diffusion (2020)
Keyphrases
- decision support system
- sentiment analysis
- decision making
- opinion mining
- sentiment classification
- decision support
- management information systems
- text classification
- sentence level
- expert systems
- decision makers
- multi aspect
- online reviews
- natural language
- natural language processing
- decision process
- text mining
- product reviews
- user generated
- data warehouse
- case based reasoning
- data mining
- multicriteria decision making
- risk management
- clinical trials
- management system
- linguistic knowledge
- machine learning
- agent based architecture
- medical decision support systems
- context dependent
- social networks
- product features
- artificial intelligence
- real world
- sentiment lexicon