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Scaling Digital Solutions in Healthcare: Paradoxical Tensions in Provider-Customer Relations and Coping Strategies.

Jonathan RoeslerLukas BuddeThomas FriedliPejvak OghaziMaximilian Palmié
Published in: IEEE Trans. Engineering Management (2024)
Keyphrases
  • electronic commerce
  • solution space
  • data mining
  • information systems
  • website
  • information technology
  • digital media
  • temporal relations
  • customer relationship management
  • customer service
  • optimization strategies