Citizen-centric and trustworthy AI in the public sector: the cases of Finland and Hungary.
Claudia OliveiraSara TalpoNoémie CustersEmilia MiscenàEdwige MallevillePublished in: ICEGOV (2023)
Keyphrases
- public sector
- e government
- public administration
- digital government
- information sharing
- government services
- information and communication technologies
- current practices
- electronic government
- artificial intelligence
- environmental factors
- public services
- social capital
- recent advances
- case based reasoning
- inter organizational
- public participation
- business process change
- government agencies
- machine learning
- conceptual model
- service delivery
- knowledge management
- decision making
- private sector