What Is Sustainability in Business Process Management? A Theoretical Framework and Its Application in the Public Sector of Ethiopia.
Getachew HailemariamJan vom BrockePublished in: Business Process Management Workshops (2010)
Keyphrases
- theoretical framework
- public sector
- business process management
- business processes
- e government
- business process
- information sharing
- service oriented
- information and communication technologies
- digital government
- public administration
- enterprise architecture
- emergency management
- inter organizational
- conceptual framework
- decision support system
- web services
- information systems
- decision makers
- service delivery
- government services
- life cycle
- real world
- artificial intelligence