Login / Signup

A Comparison of Machine Learning Models to Prioritise Emails using Emotion Analysis for Customer Service Excellence.

Mohammad Yasser ChutturYashinee Parianen
Published in: Knowl. Eng. Data Sci. (2022)
Keyphrases
  • customer service
  • machine learning models
  • spam filtering
  • information systems
  • data analysis
  • databases
  • multi agent systems
  • predictive model
  • customer satisfaction