Enhancing User Experience: Virtual Assistants in Greek University Helpdesk Service.
Anastasia TerziEleni AkritidouMatina BibiPublished in: PCI (2023)
Keyphrases
- user experience
- mobile services
- end users
- user interaction
- user studies
- user behavior
- service providers
- user interface
- mobile applications
- virtual environment
- web services
- information access
- augmented reality
- e learning
- m learning
- virtual reality
- service oriented
- user engagement
- information services
- virtual world
- emerging technologies
- interface design
- user perceptions
- social bookmarking
- information retrieval
- search tasks
- service discovery
- intelligent agents
- case study
- social networks