A novel hybrid assessment model to evaluate e-services websites of Iranian municipalities.
Masoud ShayganmehrGholam Ali MontazerPublished in: Artif. Intell. Rev. (2021)
Keyphrases
- government services
- service delivery
- website
- online services
- web services
- e government
- service providers
- internet usage
- mobile services
- service oriented
- information services
- information society
- ubiquitous computing
- agent technology
- location aware
- service management
- european project
- potential customers
- neural network
- digital government
- service discovery
- public sector
- end to end
- end users