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CSDS: A Fine-grained Chinese Dataset for Customer Service Dialogue Summarization.
Haitao Lin
Liqun Ma
Junnan Zhu
Lu Xiang
Yu Zhou
Jiajun Zhang
Chengqing Zong
Published in:
CoRR (2021)
Keyphrases
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fine grained
customer service
coarse grained
text summarization
customer satisfaction
access control
customer behavior
tightly coupled
customer support
governmental organizations
multi agent
privacy policies
data provenance
multi agent systems
feature set
data lineage