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An Empirical Research on Online Negative Comments Control Based on Consumer Satisfaction.
Haiying You
Xiangbing Chen
Published in:
WHICEB (2021)
Keyphrases
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online consumer
control system
consumer trust
online learning
positive and negative
control method
control strategy
optimal control
customer satisfaction
online search
learning algorithm
case study
social media
electronic commerce
robotic systems
positive or negative